Member Satisfaction Survey 2020

April 9th, 2020 in News, Other

Cox HealthPlans (CHP) has completed its annual Member Satisfaction Survey for benefit plan year 2019. The survey was sent out via Survey Monkey to Small Group Metal Plan administrators and members to complete, with a total of 774 possible member responses. Read More


Cox HealthPlans President, Matt Aug, Speaks On Insurance Companies' Stance on COVID-19

April 9th, 2020 in News, Other

Matt Aug, President of Cox HealthPlans, recently spoke to the Springfield Business Journal about the processes Health Insurance companies are utilizing when working with COVID-19 related claims. Read More


Working from Home – Tips during COVID-19

April 6th, 2020 in News, Other

If you are used to going into work, you may miss opportunities for regular social interaction and connection with co-workers. Read More


Pharmacy Prior Authorization (PA) Extension

April 1st, 2020 in News

As we all deal with the unknowns of the current situation, Cox HealthPlans continues to look for ways to help relieve unnecessary stress and hardship to our members. Read More


Provider Satisfaction Survey 2020

March 31st, 2020 in News, Other

CHP has completed its annual Provider Satisfaction Survey for 2020. The survey was sent out via Survey Monkey to primary care providers in the Marketplace EPO directory, which included physicians and APPs, for a total of 760 possible provider responses. Read More


CoxHealth to Build “Hospital” within a Hospital for COVID-19 Patients

March 31st, 2020 in News, Other

In a little under 2 weeks’ time, a new hospital – within a hospital – will be constructed within Cox South. A floor of the medical center will be rebuilt into a ward-style area for patients suffering from COVID-19. This will augment CoxHealth’s existing resources and beds to support these potential patients. The new hospital will offer greater opportunities to care for patients, as they will be located in large, open areas as opposed to individual rooms. Read More


Need Help with Forms?

March 30th, 2020 in News, Other

Great news! Our Member Services staff is available to help! Read More


Coronavirus Scams – FTC Tips on How to Protect Your Personal Information

March 23rd, 2020 in News

With the current situation, it is important to inform and protect those most vulnerable to Coronavirus scams with guidance from the Federal Trade Commission (FTC). Per the FTC, Coronavirus scammers are using e-mails, texts, calls and social media to retrieve personal information. Read More


Handwashing Health

March 20th, 2020 in News

One of the best ways to protect yourself and your family from getting sick is by washing your hands often. Read More


CoxHealth Offers Free Virtual Visits for COVID-19

March 19th, 2020 in News

CoxHealth is offering free Virtual Visits to people experiencing COVID-19 symptoms (fever over 100.4, cough and shortness of breath) starting Monday, March 16. Read More


COVID-19 Updates from CoxHealth

March 19th, 2020 in News, Other

CoxHealth has provided a few videos from their physicians to help explain the COVID-19 (Coronavirus) and how you can use Virtual Visits if showing symptoms of illness. Read More


Immunity Boosting Smoothie Recipe

March 9th, 2020 in News

With flu season in high gear, it is essential for one to think about ways to boost their immune systems. Vitamin C (ascorbic acid) is a vitamin your body needs to form blood vessels, cartilage, muscle, and collagen in bones. Vitamin C is also vital to your body's healing process and can help with boosting your body’s immune system. Read More


After-Hours Care Access for Members

March 9th, 2020 in News

Don’t know where to go after your Primary Care Physician office closes? As a valued Cox HealthPlans member, we are offering after-hours care options to make your health care as convenient as possible. Read More


New Member Welcome Letter

January 28th, 2020 in News, Other

Welcome to Cox HealthPlans! We appreciate the opportunity to provide coverage for your health care needs. Our saying Thinking Health Forward means many things to us when it comes to our member’s care. We strive to provide our members with the highest quality of care as well as the resources needed to reach those goals. We encourage you to take advantage of the important resources and information below.   Read More

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Blogs are posted at least quarterly to communicate health and wellness, seasonal information, as well as details about projects going on at Cox HealthPlans with Quality, Risk Management, Medical Management, and others.