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What is a Health Risk Assessment (HRA)?

A Health Risk Assessment or HRA is a screening tool that is used to help individuals identify potential health risks and to help understand their current health status. At Cox HealthPlans (CHP) our HRA is designed to connect members to wellness resources that will be

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Colorectal Cancer Screening

Colorectal cancer is the second leading cause of cancer death in the United States, behind only lung cancer. The National Cancer Institute estimated that 154,270 people in the United States received a diagnosis of colon or rectal cancer in 2025, and approximately 52,900 died of

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Access To Care

Cox HealthPlans (CHP) is committed to ensuring that members have access to and receive primary care and behavioral health services in a timely manner. Standards are also in place for telephone access to member services. CHP monitors access through a variety of measures, including appointment

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Marketplace CAHPS Satisfaction Survey

Member feedback is essential to help us improve, which is why Cox HealthPlans (CHP) participates in the CMS CAHPS survey for our Marketplace plan to gain feedback from our members. The annual CAHPS survey for benefit plan year 2024 has been completed. The survey consists

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Annual Flu Vaccine

It’s that time of year, flu season is here. Individuals who are high risk such as adults older than 65, people in nursing homes or long-term care, young children, especially those age 12 months or younger should set up a time to get their annual

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2025 Member Survey Results

Cox HealthPlans (CHP) takes member satisfaction seriously, which is why we conduct a survey every year to seek feedback from our members on their health care experiences and satisfaction with our services. The annual member satisfaction survey has been completed. Access to the survey was

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Annual Enrollment Period

During the Annual Enrollment Period (AEP) you can change your Medicare health and prescription drug plan to make sure you’re enrolled in the plan that best meets your needs. The AEP is from October 15 – December 7 each year. For information about Medicare and

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Gastroparesis Awareness Month

August is Gastroparesis awareness month. Gastroparesis can be responsible for a variety of symptoms from mild to severe. It is a chronic disorder that delays stomach emptying. Symptoms can include: Nausea/vomiting Stomach pain Dry heaving Stomach fullness after a normal-sized meal Early fullness or inability

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