Cloth Face Coverings & Masking

July 10th, 2020 in News, Other

Cloth face coverings are recommended as a simple barrier to help prevent respiratory droplets from traveling into the air and onto other people when the person wearing the cloth face covering coughs, sneezes, talks, or raises their voice. This is called source control. Read More


CoxHealth Completes New COVID Unit

April 20th, 2020 in News, Other

In just two weeks, a new unit for COVID-19 patients came to life at Cox South. We are grateful for all of the individuals and organizations who helped make this a reality. While we are hopeful it’s never needed, we are so glad to have it as a resource for patients in our community should it be necessary. Click below for a video tour of the facilities inside: Read More


Member Satisfaction Survey 2020

April 9th, 2020 in News, Other

Cox HealthPlans (CHP) has completed its annual Member Satisfaction Survey for benefit plan year 2019. The survey was sent out via Survey Monkey to Small Group Metal Plan administrators and members to complete, with a total of 774 possible member responses. Read More


Cox HealthPlans President, Matt Aug, Speaks On Insurance Companies' Stance on COVID-19

April 9th, 2020 in News, Other

Matt Aug, President of Cox HealthPlans, recently spoke to the Springfield Business Journal about the processes Health Insurance companies are utilizing when working with COVID-19 related claims. Read More


Working from Home – Tips during COVID-19

April 6th, 2020 in News, Other

If you are used to going into work, you may miss opportunities for regular social interaction and connection with co-workers. Read More


Provider Satisfaction Survey 2020

March 31st, 2020 in News, Other

CHP has completed its annual Provider Satisfaction Survey for 2020. The survey was sent out via Survey Monkey to primary care providers in the Marketplace EPO directory, which included physicians and APPs, for a total of 760 possible provider responses. Read More


CoxHealth to Build “Hospital” within a Hospital for COVID-19 Patients

March 31st, 2020 in News, Other

In a little under 2 weeks’ time, a new hospital – within a hospital – will be constructed within Cox South. A floor of the medical center will be rebuilt into a ward-style area for patients suffering from COVID-19. This will augment CoxHealth’s existing resources and beds to support these potential patients. The new hospital will offer greater opportunities to care for patients, as they will be located in large, open areas as opposed to individual rooms. Read More


Need Help with Forms?

March 30th, 2020 in News, Other

Great news! Our Member Services staff is available to help! Read More


COVID-19 Updates from CoxHealth

March 19th, 2020 in News, Other

CoxHealth has provided a few videos from their physicians to help explain the COVID-19 (Coronavirus) and how you can use Virtual Visits if showing symptoms of illness. Read More


New Member Welcome Letter

January 28th, 2020 in News, Other

Welcome to Cox HealthPlans! We appreciate the opportunity to provide coverage for your health care needs. Our saying Thinking Health Forward means many things to us when it comes to our member’s care. We strive to provide our members with the highest quality of care as well as the resources needed to reach those goals. We encourage you to take advantage of the important resources and information below.   Read More


Blogs are posted at least quarterly to communicate health and wellness, seasonal information, as well as details about projects going on at Cox HealthPlans with Quality, Risk Management, Medical Management, and others.